FAQ

Questions? We’ve got you covered

How long does shipping take?
  • Orders are processed in 1-3 days, and delivery usually takes 5–8 business days depending on your location.
Is it easy to install?
  • Yes! Just plug it in and shape the branches however you like.
  • No tools needed.
What if I don’t like it?
  • We offer a 30-day return policy.
  • If you're not satisfied, contact us and we’ll help you with a return.
Where do you ship from?
  • We ship from our partner warehouses to offer affordable worldwide delivery.
Is it safe to use overnight?
  • Yes, the lights use low-energy LEDs and are designed for safe everyday use.